MRF Order Creation - File

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MRF Order Creation - File - Lost Sale

Use this option to capture an entire order as a lost sale, e.g. because none of the items on the order are available.

Technical Tip

This option is only enabled if the Track Lost Sales field on the Invoicing Configuration screen is set to Yes or Yes - Auto PDA – see "Edit - Program - Invoicing".
If you only want to capture a single invoice line as a lost sale, see "Enter Order Line - Lost Sale".

Process the order to completion stage.

Refer to "MRF Order Creation Overview" for the steps involved.

Select FILE | LOST SALE.

Micronet displays the Enter Lost Sale Reason screen.

Complete the following fields:

	Field	Value
	Lost Sale	Select the lost sale category.
	Lost Sale Class	If lost sale classes have been set up, enter or select the lost sale class. Lost sale classes are set up in the Class master file – see "File - Class".
	Reason	If lost sale classes have been set up, Micronet displays the reason for the lost sale. Otherwise, you can enter a reason, e.g. too dear, wrong colour, wrong size, etc.

Field

Value

Lost Sale

Select the lost sale category.

Lost Sale Class

If lost sale classes have been set up, enter or select the lost sale class.

Lost sale classes are set up in the Class master file – see "File - Class".

Reason

If lost sale classes have been set up, Micronet displays the reason for the lost sale. Otherwise, you can enter a reason, e.g. too dear, wrong colour, wrong size, etc.

Select the Accept button.

Micronet records the order as a lost sale and redisplays the MRF Order Creation screen.